cPanel: Your server does not support the connection encryption type you have specified

If you’re getting message like “Your server does not support the connection encryption type you have specified” when try to set up email in your Outlook, then chances are that your cPanel mail server has disabled some needed encryption types.

By default, cPanel disables all those protocols: SSLv2, SSLv3, TLSv1, TLSv1.1. SSL2 and SSL3 should be disabled at all costs, but you may not get away with TLS 1.1 or even TLS 1 being disabled.

To enable TLS 1 and TLS 1.1 in your Exim, login as admin in your cpanel and then: Home -> Service Configuration -> Exim Configuration Manager. Select second option so you can insert your own directives and add this:

 +no_sslv2 +no_sslv3

malware acl condition: clamd: unable to send file body to socket (

If you see error like this in your mail logs, than chances are that your ClamAV is not able to process attachments files larger than limit set in clamav configuration. In this case, sender which sent email with larger attachment to your server, will get something like this in respond:

[] #<[] #5.0.0 smtp; 5.4.7 - Delivery expired (message too old) [Default] 451-'Temporary local problem - please try later' (delivery attempts: 75)> #SMTP#

In your mail log you’ll see something like this:

+++ 1e248B-000NMy-T6 has not completed +++
1969-08-15 01:40:21 1e248B-000NMy-T6 malware acl condition: clamd : unable to send file body to socket (
1969-08-25 01:40:21 1e248B-000NMy-T6 [] X=TLSv1:RC4-SHA:128 CV=no F=<> temporarily rejected after DATA

To solve this, open your clamav.conf file (/etc/clamav.conf or find your location) and change value for StreamMaxLength according to your needs. Default value is 25M.

Don’t forget to restart your ClamAV.

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