cPanel Webmail: internal server error 500 user is over quota cpanel

This user cpanel account reached disk quota limit and mail stopped working. User deleted about 4G of emails and released some disk space. Problem was that he still wasn’t able to login to webmail. This error was shown:

internal server error 500 user is over quota cpanel

It didn’t make sense since he released his disk space. Cpanels quota was showing new value, but login to webmail was still impossible.

What you have to do is remove cpanels overquota file manually. Let’s say that user user4 is having issue described above.

root@cpanel [~]# cd /var/cpanel/overquota/
root@cpanel [/var/cpanel/overquota]# ls
./  ../  user1  user2  user3  user4 
root@cpanel [/var/cpanel/overquota]# rm user4

After I deleted /var/cpanel/overquota/user4, webmail was started to working again.

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I wish someone would tell cPanel about this fix! 🙂

This was the only useful piece of information I found – Thank you!

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